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Scam victims forced to report fraud to chatbots as major holiday booking site replaces customer service staff with AI ⊖⊖

found 2025 › Oct › 24 (Fri) @ 00:10 UTC

a story from The Daily Mail 💩 › The Daily Mail

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A major hotel booking site has replaced its customer service staff with AI , meaning scam victims are now forced to report fraud experiences to a chatbot.