We were fined $500 for smoking in our hotel room - but we have never smoked! SALLY SORTS IT ⊕
As a 60th birthday gift my husband organised a trip for our family to New York, booking three rooms at the West House Hotel in February 2025.
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SALLY
since
auto-detected in 17 stories
25 days ago
32 days ago
Avis charged us €340 for hire car insurance - even though we said we didn't want it: SALLY SORTS IT ⊕
My husband and I, both aged 78, booked an Avis hire car for our holiday. Two days before we travelled, I was asked to hand over my credit card number.
39 days ago
Passport Office sent me someone else's documents - but I had to pay return postage! SALLY SORTS IT
Last year I renewed my passport online as it had less than six months left until expiry. An envelope arrived six weeks later containing my shiny new passport.
89 days ago
I was squashed in my seat by an overweight plane passenger and want a refund. I don't care if people think I'm fat-shaming, how is this fair? SALLY HAMILTON has the solution
found
a story from The Daily Mail 💩 › The Daily Mail
On a recent flight from Faro to Luton with easyJet, I couldn't sit comfortably in my seat due to the large size of the passenger next to me. The airline apologised but refused to refund my fare.
3 months ago
I was left hundreds of pounds out of pocket after my taxi didn't bother showing up and the driver ignored me... is there anything I can do? SALLY HAMILTON reveals dark side of Uber - and the warning you can't ignore
found
a story from The Daily Mail 💩 › The Daily Mail
I went to Rome at the end of May with my daughter. On departure day we were due to fly home with WizzAir at lunchtime, but the flight time changed to 7am. I pre-booked an Uber the night before.
One of my friends died before a group trip to Dubai - why is it so tricky to sort with the travel firm? SALLY SORTS IT
We had three bookings made with travel company Voyage Prive made last autumn totalling £24,260.
4 months ago
My dad left £1,442 of old stamps when he died - but Royal Mail won't give me the cash: SALLY SORTS IT
I am executor for the estate of my father who died last year. He left behind 1,661 unused non-barcoded postage stamps with a face value of £1,442.19.
BA won't refund £1,840 voucher issued during Covid that didn't work when I tried to use it: SALLY SORTS IT
BA first issued me an eVoucher after my husband and I couldn't take flights we'd booked to the US in 2020 during the Covid pandemic.
My £1,200 Samsung phone was blacklisted - by a network that I've never even used! SALLY SORTS IT
I took my Samsung Galaxy Z Fold4 in for a screen repair. The repairer informed me that they could not fix it as it's been blacklisted by Three UK.
5 months ago
My new dentist says I need five fillings - can I get my old one to cover £900 bill? SALLY SORTS IT
I attended a private dental practice in Birmingham for two-and-a-half years and signed up for treatment via a Denplan payment plan, paying £35 a month.