Evri says it will bin my precious baby items... can I get them back? CRANE ON THE CASE
When a parcel I sent to my mum didn't arrive, I contacted Evri. It told me my daughter's baby things had been damaged and would be disposed of.
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CRANE
since
auto-detected in 19 stories
3 days ago
24 days ago
LoveHolidays cancelled my family's flights home from Turkey after email mix-up: CRANE ON THE CASE
Four days into the holiday, I received an email out of the blue from Love Holidays with an offer to extend the trip. I thought I had declined, but our flight home was cancelled.
45 days ago
I can't cash £80k insurance policy unless I find my accountant from 50 years ago: CRANE ON THE CASE ⊖
I only met him a few times, have no contact details for him and don't even know if he is alive or dead. What can I do?
87 days ago
Santander ATM swallowed my cash - now I feel I'm being accused of lying about the amount deposited: CRANE ON THE CASE
I recently deposited £1,100 in the cash machine at my local Santander branch, but then a message popped up saying 'a hardware error has occurred'.
3 months ago
We moved to Australia - does it mean £4,250 in my daughter's Lloyds Junior Isa is lost forever? CRANE ON THE CASE
found
a story from The Daily Mail 💩 › The Daily Mail
We went into three Lloyds branches on a recent trip back to Britain, but the staff had no idea how we should go about getting my daughter's money.
Brittany Ferries won't refund my dead husband's £883 ticket saying I have the WRONG type of death certificate: CRANE ON THE CASE
found
a story from The Daily Mail 💩 › The Daily Mail
I've used the interim death certificate to sort out all his other financial affairs - but for some reason, it isn't good enough to cancel a ferry crossing.
4 months ago
Why is Ryanair charging in pounds for items on a flight when the menu says euros? CRANE ON THE CASE
We used to pay in cash, but since 2022 on-board purchases have been card only - and I have noticed I am paying more for drinks and duty-free.
5 months ago
My Revolut card was stolen in Benidorm... and they took out £1,450 cash: CRANE ON THE CASE
I disputed the cash withdrawals but Revolut said I was 'responsible for the transaction' and it wasn't fraudulent.
Why did Ovo Energy let my vulnerable sister amass £10,800 in credit? CRANE ON THE CASE
I called Ovo but was told a manager would need to sign off the refund as it was so large. But I didn't hear back, and it still hasn't been paid despite me chasing.
I lost my car keys on an Avanti train but it told me they were at a VETS: CRANE ON THE CASE
found
a story from The Daily Mail 💩 › The Daily Mail
The keys ended up in a dump and cost me £430 to replace - but both Avanti and Network Rail are denying that their staff were responsible.