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CRANE
since
auto-detected in 19 stories
3 days ago
When a parcel I sent to my mum didn't arrive, I contacted Evri. It told me my daughter's baby things had been damaged and would be disposed of.
24 days ago
LoveHolidays cancelled my family's flights home from Turkey after email mix-up: CRANE ON THE CASE
Four days into the holiday, I received an email out of the blue from Love Holidays with an offer to extend the trip. I thought I had declined, but our flight home was cancelled.
45 days ago
I can't cash £80k insurance policy unless I find my accountant from 50 years ago: CRANE ON THE CASE ⊖
I only met him a few times, have no contact details for him and don't even know if he is alive or dead. What can I do?
87 days ago
Santander ATM swallowed my cash - now I feel I'm being accused of lying about the amount deposited: CRANE ON THE CASE
I recently deposited £1,100 in the cash machine at my local Santander branch, but then a message popped up saying 'a hardware error has occurred'.
3 months ago
We moved to Australia - does it mean £4,250 in my daughter's Lloyds Junior Isa is lost forever? CRANE ON THE CASE
found
a story from The Daily Mail 💩 › The Daily Mail
We went into three Lloyds branches on a recent trip back to Britain, but the staff had no idea how we should go about getting my daughter's money.
Brittany Ferries won't refund my dead husband's £883 ticket saying I have the WRONG type of death certificate: CRANE ON THE CASE
found
a story from The Daily Mail 💩 › The Daily Mail
I've used the interim death certificate to sort out all his other financial affairs - but for some reason, it isn't good enough to cancel a ferry crossing.
4 months ago
Why is Ryanair charging in pounds for items on a flight when the menu says euros? CRANE ON THE CASE
We used to pay in cash, but since 2022 on-board purchases have been card only - and I have noticed I am paying more for drinks and duty-free.
5 months ago
My Revolut card was stolen in Benidorm... and they took out £1,450 cash: CRANE ON THE CASE
I disputed the cash withdrawals but Revolut said I was 'responsible for the transaction' and it wasn't fraudulent.
Why did Ovo Energy let my vulnerable sister amass £10,800 in credit? CRANE ON THE CASE
I called Ovo but was told a manager would need to sign off the refund as it was so large. But I didn't hear back, and it still hasn't been paid despite me chasing.
I lost my car keys on an Avanti train but it told me they were at a VETS: CRANE ON THE CASE
found
a story from The Daily Mail 💩 › The Daily Mail
The keys ended up in a dump and cost me £430 to replace - but both Avanti and Network Rail are denying that their staff were responsible.