I went undercover as a cleaner at a failing care home. Here's what I witnessed ⊕
Catriona MacPhee worked in a Highland care home for seven weeks as part of BBC Disclosure investigation.
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BBC Disclosure
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Families accuse care home of 'neglect' and 'cruelty' after secret filming
A BBC Disclosure reporter saw vulnerable elderly people left sitting alone for hours in urine-soaked clothes.
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